What our customers say about us

Mr & Mrs Keitley, Lawson Road, Southsea:

 

“With a young growing family, we found ourselves running out of space and outgrowing our two bedroom terrace, our options were to move or extend into the loft. Having been here for 5 years we were keen to stay and after looking at other properties available in both the location and price range desired, felt the benefits of investing in our present home far outweighed those of moving.
 

Having been recommended Mark and his team through friends and seeing the quality of work produced, we were keen to see what options he felt we had to ensure the best use of the available space. It was clear from our initial meeting that Marks many years of experience meant we would be assured of receiving a first-class service. He clearly explained the process, expected time scale and payment structure additionally answering any queries or concerns we raised. With Mark project managing and his highly skilled team appearing to work seamlessly around each other, the conversion moved swiftly and any issues, alterations or additions to the build were taken in their stride. Everyone involved was always respectful and considerate ensuring the interruption to our home life was kept to a minimum. They were all fantastic with our two young children - who seemingly were forever asking questions and popping up at every turn - ensuring their safety was paramount.
 

Now completed we couldn’t be happier with the results, it is far above what we initially thought would be possible and even exceeds what we had visualised after our discussions with Mark and the team. We now have a 4 bedroom home with master ensuite, built in storage and a spare room! Everyone has been surprised by the additional space that has been created and impressed with the quality of workmanship throughout. With the new staircase blending into the original it looks and feels like it’s always been there. To top it all we got the same agents back we brought the house from and who valued it prior to works being undertaken and they were amazed. Suffice to say it has certainly been a great investment and for anyone considering a loft conversion recommend you contact Copnor Lofts for an initial quote, we can’t rate them highly enough.
 

Many thanks to all involved."

Phill & Ellen, Devonshire Avenue, Southsea:

 

“We wanted a new floor on the house, we met many companies but immediately Mark stood out, not only because we were recommended to Copnor Lofts but also Mark was able to answer all questions, and showed the thought and expertise we were looking for. The team did not disappoint.
 

We had to wait for the team for a couple of months, which made it very tight against a timescale we asked the team to work to, the birth of our second child! From the moment they turned up, the whole team were friendly, courteous and kept incredibly quiet considering the work they had to undertake. I was 8 months pregnant at the start of the build and were mindful of our family home. They used their discretion to work around us without too much disruption.
 

We loved the consultative approach, and the can do attitude of everyone of Marks' team, who are all very professional and excellent tradesmen in their own rights. We have 2 new bedrooms and a luxury bathroom that far exceeds our expectations for what could be done with the space. It took Marks' innovative approach, and we relied heavily on the years of experience Of the whole team to create a wonderful new floor to our home.

 

Really into attention to detail, the guys were so good that we wanted to throw them a BBQ the day before I went into labour. They were very respectful after bringing the baby home to not be an inconvenience. Great team, quality throughout, can handle any obstacles sensibly without stress, very consultative!

 

Top bunch of blokes, not the cheapest but in this case you pay for what you get. We felt confident in their approach, knowledge and experience. We have a lovely new family home and so glad we picked Copnor Lofts. Thanks again guys!"

John & Jill, Grant Road, Farlington:

 

“We would like to say a big "Thank You!" to you and your team for a job well done. We love our loft conversion, which was done to a very high standard, and would thoroughly recommend your services to anyone else.
 

You maximised the space in our loft and we had no qualms about giving you a house key and letting you get on with the work while we were out. Your team were courteous at all times and always cleaned up at the end of each day. We were consulted and kept informed about progress all the way through the project. Thank you.”

Rosie Stevens, Skylark Close, Eastney:

 

“Mark and the team are extremely friendly and polite. They work very efficiently and to a high standard. The timescales were excellent and they finished and started exactly when they said they would. I am very happy with my two new bedrooms in the loft. My son has the larger room which is very light and spacious. Both rooms have lovely views, and the Velux windows are very easy to operate. The stairs and banisters, were made perfectly to match into my existing, so now it looks like they have always been there.
 

There was a lot of work involved in moving the water tanks and the water cylinder, but it was all carried out perfectly, giving me another new airing cupboard in the 2nd bedroom and even another loft space, which is just big enough to store my Christmas decorations and suitcases. I was so surprised by the amount of space in my conversion. I now have a lovely 5 bedroom house, which has increased the selling value by £35,000.
 

I would like to say a big thank you to Mark and his team, and all working for Copnor Loft Conversions, as they worked efficiently, and cleaned up everyday. They were fun to have in the house, with their jokes and singing. Also they were happy to pop back and adjust the door, which was rubbing due to the thick carpet being fitted, so nothing was too much trouble. Overall a very pleasant and efficient company, and as the payments were made via me making direct payments, it was very easy to see where and how the money was being spent.
 

A perfect job, in perfect time. Thank you so much for my lovely spacious loft rooms”

Katie & Tim Worley, Essex Road, Southsea:

 

“We just wanted to say a massive thank you to you and the team we are thoroughly pleased with the loft. Neil came and sorted the fan yesterday so everything is now complete.
 

Everyone who came to work here was easy to get on with a polite and nothing was too much trouble for them. The quality of the work was of a very high standard and you all made the process quick and easy.”

Woodgreen Avenue, Havant:

 

“Having decided to create another bedroom and shower room in the loft it was vital that we appointed the right Builder to deliver our requirements. We decided a builder who specialized in such builds and who had a track record of success was essential. Along with a quality build which was value for money.
 

We obtained several quotes and researched the Internet. It was a no-brainer. Copnor Loft Conversions, led by Mark and with a highly skilled Team behind him won by a distance. Not the cheapest or the most expensive but one we could put our trust in. This opinion was formed through reading the work reviews and meeting with Mark. He outlined the work, timescales, recommended an Architect and gave us a quote. No money up front and a handshake sealed the deal.
 

Now finished, the results are absolutely superb and have shown that our confidence in him was not misplaced. We had also been concerned the disruption over several weeks within a house with a heavily pregnant lady and 3 children under 7 in residence might prove too much or even unsafe but the noise and disruption was much less than we expected and the Team prevented curious kids from being at risk.
 

Mark and his men carried out the work with great skill, professionalism and cheerfulness and would always make themselves available to answer questions or explain what was going on. The likes of Matt, Vinnie and Bob made the whole thing run smoothly, on time and on budget and it was actually quite an exciting experience.
 

Mark had explained how the financial side worked and with the benefits of online bank transfers and card payments by phone this aspect went very well. Where there were options the choices were explained to us and Mark was always available to discuss any issue that arose.
 

So was there a downside? Only that Mark and his Team are so much in demand that you might find yourself on a waiting list. But believe me, any wait will prove well worth it. We have no hesitation in wholeheartedly recommending Copnor Loft Conversions.”

Frances Fraser, Myrtle Grove, Baffins:

 

“I am delighted with the work carried out by Mark and his team. Our new bedroom and bathroom is spacious, and beautifully finished.
 

Mark and his team were professional at all times, and insured that the disruption to our home was minimal. They cleaned at the end of every day and was fantastic with our young children. They stuck to the agreed timescale despite it being January and facing severe storms. Mark was very flexible and able to work around the weather so that the project was not delayed.
 

I wouldn't hesitate to recommend Copnor Loft Conversions. They provided a reliable and friendly service.”

Amy Pollard, Padwick Avenue, Cosham:

 

“We are so pleased with our wonderful, light and airy loft extension. Mark and his team were so amazing during what could haven been a very difficult time! The whole team were patient and understanding throughout the whole process and kept us informed of their progress on a daily basis. We couldn't have asked for a better team as their attention to detail and workmanship was consistently outstanding, which showed in the finished extension.
 

We have had so many amazing comments about our room and many are surprised at how well the extension has been expertly blended in to the look and feel of an old house.
 

We would not hesitate to highly recommend Mark and his team.”

Debbie & Sean Brett, Milebush Road, Southsea:

 

“We would like to say a massive thank you to Mark and his team for providing us with a beautiful loft space that has made a big difference to our home. Right from the start Mark won our confidence that the project would go smoothly and be completed to a high standard. Mark and Bob and everybody else in the team gave 100% in terms of commitment, effort and desire to please. They turned up on time, were friendly, considerate and understanding while making good progress, it was a pleasure to have them around.
 

I would recommend the firm to my best friend! As you can see from the photos it was quite a big job and it could have been terrifying for us to contemplate, but there was never any cause to worry because everything was taken care of. My husband and I now have a haven of a bedroom to seek peace and quiet whilst giving our 3 teenage daughters more space as well around the rest of the home. Because the work has been done so well we are sure that it has added a lot of value to our home.
 

If you are considering a loft room you could do no better than seeking out Copnor Loft Conversions.”

Debbie & Will Chitty, Grayshott Road, Southsea:

 

“I just wanted to say thank you to you and your team for the fantastic job you have done with our loft conversion. You have taken a damp, dusty small loft and created a good size bedroom, bathroom and study to an extremely high standard.
 

You have a great team of polite and respectful craftsman who work to high standards with the least disruption that is possible in the circumstances. The whole project was very well organised and coordinated and the team continuously tidied up after themselves. Also the team were happy to complete any additional tasks that were needed.
 

Throughout the project there has been between 2 and 8 people working in the house yet we have been able to carry on with life as normal. The team turn up when they say they are going to and work a full day and nothing is too much trouble. The original estimate given was stuck to and being able to make the payments direct to suppliers and the weekly invoices made the whole process transparent.
 

I would be happy to recommend Copnor Loft Conversions to anyone that asked me about it.”

Mr & Mrs Hayward, Hayling Avenue, Baffins:

 

“Mark and his team started our loft conversion in December 2013; the estimated time was 6-8 weeks and the loft was completed within this timescale, even though Christmas fell in the middle; the project was also within the budget quoted. This was also the time when we had very heavy wind and rain but they worked every day and there was absolutely no delay in the work being carried out. All of the team were friendly, considerate and left our home tidy at the end of each day; their knowledge and advice was invaluable.
 

As things progressed we asked if extra work could be incorporated and this was done without any hesitation at the end of the main conversion. Everything was completed to a very high standard and nothing was too much trouble.
 

We would not hesitate to recommend Copnor Loft Conversions to anyone considering this type of work.”

Sally Rogers, Milton Park Avenue, Milton:

 

“Mark and his amazing team have transformed our home on budget, on time and with minimal impact upon family life. We are ridiculously pleased with the results and surprised at how easy the whole process was. Mark and Bob took care to explain each step and to make sure we understood what would happen and when.
 

The whole team were helpful, cheerful, respectful but above all else true craftsmen who enjoy completing their work to the highest standard. The team arrived on time, always left the space clean and tidy and communicated with us throughout the whole project. They have left us with not just a beautiful new room and bathroom but fond memories of the whole process and renewed respect for their trade.

 

Thank you and your lovely team so much for everything, please use us as referees, we will sing your praises evermore.”

Steve & Jane, Grant Road, Farlington:

 

“Our thanks to Mark, Bob and all the team for our first class Loft Conversation and hallway/study. We are more than pleased with the high standard of work, craftsmanship and attention to detail, it's a great welcome transformation to our home.
 

From Marks first visit he worked with us to achieve our best plan to our budget. Each visit was never too much trouble, his aim was to please and achieve our wishes. Work started a little ahead of schedule, which was great for us. The team were a pleasure to have in our home, professional, courteous, friendly, polite, also sympathetic to us and our home through out the work. The loft conversion progressed quickly with many members of the team here 'everyday' and on time, as were the deliveries of materials.
 

Our home was kept remarkably clean and tidy at the end of each day, with little disruption to us, given the amount of work going on. We would highly recommend Copnor Loft Conversions. Once again Thank you Mark, Bob and all of your Great Team.”

Nikki & Alex, Stanley Avenue, Baffins:

 

“Can I just take this opportunity to thank you all for your hard work. We are both very impressed with just how quick you completed the job and how kind and friendly you and all your team are. The loft is going to make such a difference to us.
 

We wont hesitate to recommend you to our friends and family and neighbours:-) Sammy has missed you all this week!”

Jo & Andy, Rochester Road, Southsea:

 

“We recently had a loft conversion carried out by Mark and his team which we couldn’t be happier with. From our initial meeting with Mark we felt that we had found a reliable and trustworthy specialist and that proved to be the case. Even when we were confident that we wanted Copnor Loft Conversions to carry out our works, Mark arranged for us to visit 2 of his other clients – one with a completed loft and one in progress. This was invaluable, as no-one had anything but praise for Mark and the team and it gave us confidence going forward that our specific needs would be taken into account, and that we would be helped through the process by Mark meeting with us regularly (almost daily as it turned out!) to explain what was happening with the project and support us in making all of the decisions, both big and small, that needed making.
 

Mark was also incredibly supportive and understanding when we initially had some problems with our plans. The problems were completely outside his control, but he was calm and reassuring and this was the perfect approach whilst the issues were being resolved. What could have been a very difficult time for us was made manageable by Mark, and the end result we have achieved more than makes up for the difficulties we went through, and that is only thanks to Mark.
 

Mark and the team fully understand the particular needs of working within a family home and they were a pleasure to have around. We never felt that we were intruding in our own home, and our 3 children actually loved the day to day excitement of the works – even carrying out daily ‘site inspections’, which Mark and the team took with very good grace! Within the scopes of living through major building works, Mark and the team keep things amazingly tidy and their management of deliveries etc was really helpful to us. Our youngest son was just over a year at the time of our works, and the team were happy to open and close stair gates behind them whilst being up and down the stairs with heavy deliveries.
 

In summary, we were delighted with the whole project. Mark kept within the timescales and budget he had specified to us, and the payment management process which Mark enables customers to use is easy to understand and very open and transparent. It is consequently a much easier process to manage your budget as it goes along.
 

We wouldn’t hesitate to recommend Mark to anyone considering a loft conversion and really cannot praise Mark and his team highly enough.”

Martin & Vanessa Tice, Cousins Grove, Southsea:

 

“Our loft conversion 'journey' started with nail sickness on our roof and the need to refurbish the roof. If we were intending to do this work then why not have a loft conversion at the same time? We considered builders who do loft conversions, but preferred the idea of a loft conversion specialist and out first contact with Mark and Copnor Loft Conversions was from the web site.
 

Mark's prompt response to our request for a meeting was the first indication of the high level of service that we would receive throughout the project. We had architects drawings plus our own expectations, and Mark was very helpful in adding value with his experience and helping us the achieve the outcome that we wanted. Mark was always prepared to spend time discussing the details of the project and we felt that he was looking to find the best solutions for us as householders rather than the quickest solution for him as the builder. The project was completed on time and within budget and we were particularly appreciative of the quality of the work undertaken by the team and the respect shown for our home.
 

We are very pleased with the outcome and are happy to recommend Mark and his team for the quality of their work.”

Catherine & Daniel Brentnall, Ebery Grove, Baffins:

 

“We would really like to thank Mark and the team for doing such a good job of our loft conversion. We are thrilled with the result and would certainly recommend Copnor Loft Conversions to anyone else planning to undertake this kind of project. The standard of work was very high and we are very impressed with how well the new extension blends in with the rest of the house - our requests to match the new woodwork with the existing 1930s fixtures were fulfilled and the carpentry was executed with care and attention to detail.
 

The whole team were very polite and courteous at all times and we always felt that they treated our property as a family home rather than just a building site, taking care to clean up at the end of each day and ensuring it was safe for our 2 year old daughter (who took quite a liking to Mark and the team and still excitedly says 'It's the builders!' every time the doorbell rings!).
 

Thank you again for all your hard work, it has turned out just the way we wanted and has made a real difference to the whole family.”

Mike & Jadzia, Kirby Road, Copnor:

 

“True craftsmanship, tidiness, great communication, progress reports, attention to detail, good advice, transparency, value for money - we could go on. We thought about a Loft Conversion for several years. New neighbours arrived; their first project was a Loft Conversion. They shopped around - chose Mark and his team. Thanks Colin and Katie for doing the leg work.
 

We watched Mark and Co complete the neighbour's project and we were sold on it. The standard of work is outstanding and the whole project and completed building, exceeded our expectations. Not wishing to embarrass Mark, we overheard the Council Building Inspector praising his work!!
 

Best wishes to Mark and the lads.”

Sarah Bond, Allens Road, Southsea:

 

“I cannot recommend Mark and his team highly enough. From the initial meeting to the last day of working they were all courteous, polite and considerate to the needs of my family. The project management payment process was easy to manage and worked very well. The actual building works were nowhere near as invasive as I had expected and with the team sweeping through every day, the dust was kept to a minimum. The quality of the work is exceptional, from the carpentry to the plastering, electrical and plumbing works.
 

My decorator has commented on how smooth the plaster work is and how how good the internal and external joins of all the woodwork are. I did trust Mark completely with making appropriate technical decisions with regard to positioning of stairs, doors, lights, switches and tv aerial. The job came in on budget and on time.
 

In all, I am a very happy customer of Mark's and will recommend him to anyone who needs a loft converted.”

Jo & Glen, Domum Road, Copnor:

 

“Very pleased we chose Mark and his team to undertake our loft conversion. All of his team were extremely polite, very tidy and courteous. Always kept us up to date with the progress of each stage and involved us at all times. Although it is a big job to have done- it was not a big disruption to us . We cannot recommend highly enough and we definitely made the right decision to choose Copnor Loft Conversions. It has made a huge difference to our house and the extra space is amazing.”

Colin Clarke, Kirby Road, Copnor:

 

“First of all sorry it has taken us so long to send you a message, and thank you for a great job in converting our loft, in to two bedrooms and a bathroom. What can we say, you did everything you said you would do and kept us informed as to progress and unlike all the storey that are far to familiar about never ending home extensions and the like, you completed exactly when you said you would.
 

As a chartered civil engineer selecting a builder is always a difficult choice, and we were very impressed by the high standard of work, the consideration given to working in our home along with professional design advice you provided as work proceeded, based on your experience and being a specialist.
 

We would gladly recommend you and this is supported by the fact that you are back in our street again, doing a loft conversion for our neighbours, which is all credit to you and the quality workmanship of your tradesmen that you employ.
 

Thank you and we wish you every success and consistent continuity of work as you presently enjoy.”

Alida Clifton, Hayling Avenue, Baffins, (Catslide Roof):

 

“I hope your summer is going well and you and the team are keeping busy. This mail is to tell you that our loft furnishing has now been completed and is looking great. If you would like to arrange to come and see the finished product and take some pictures for your website you'll be very welcome. Just give us a ring. Thanks for putting us in touch with Jason of 123 Floors, he also did a fantastic job.
 

You'll be amused to know that you were absolutely right about putting proper door handles on the little door to the 'attic', the two grandchildren who came to stay had great fun 'locking' each other inside it, but this way they could easily get out again. Harry [5] found it so good in there, he dragged his mattress inside! We are very, very pleased with the result of our loft conversion. Thank you again.”

Jacqueline Trippier:

 

“I'd like to thank Mark and his colleagues for all the hard work they all put in at my house in Stamshaw. Their professional attitudes and manner in which they operate is second to none. The work I had carried out to my property was on time, on budget, and to a better specification than I thought was possible? I have recommended this company to a number of friends, and have booked for work to be carried out on my mothers property. I have now moved out of the area, and really miss having a reliable and trusted company that I can go to.”

Caroline and John Dalloway:

 

“We just wanted to drop you a line to say how pleased we are with our new bedroom and en suite. We were impressed by your quiet confidence and attention to detail in our initial meeting and you have delivered everything you promised. The project ran to schedule and you managed it professionally. You were patient with our indecision and made many valuable suggestions for improvements. Your level of craftsmanship is extremely high and you did your very best to minimise disruption and mess to the rest of the house.
 

No request was too much trouble for you and Matt and you listened carefully to ensure that we achieved the end result that we wanted. We appreciated your sense of humour and your willingness to help out, particularly when our new bed couldn’t fit up the stairs and had to come in through the window.
 

We have no hesitation in recommending you to others and wish all the very best in the future. Thank you”

Shirley Thomas:

 

“Mark and his team have worked with us to restore our Georgian house over the last fifteen years. Nothing has been too difficult for them and their craftsmanship and attention to detail has been superb. Mark hs always responded enthusiastically to our complex demands and we have very much enjoyed working with him and his team to create a really beautiful environment.
 

I wholeheartedly recommend Mark's services and now as we embark upon another building project with the team, yet again look forward to the experience, knowing that the outcome will be everything we would wish for.”

Rob Hicks:

 

“Thank you for the excellent job you and your team have made of our new loft conversion. Throughout the project we had every confidence you would deliver exactly what we had agreed on our first meeting, and we have not been disappointed. You kept us informed at all stages of the project and showed great patience explaining the more complex pieces of work.
 

We also really appreciated the consideration shown towards our young children - in fact i think my 3 year old son quite misses the friendly conversation and showing Matt his toy toolkit.
 

All in all we think our bedroom and en suite is fantastic and more then happy to recommend you to others. Many thanks.”

Peter B, Park Avenue, Widley:

 

“I am writing to express our appreciation of the excellent work that your team performed in the conversion of our attic into 2 bedrooms plus en-suite to the main room. Your help with the changes that we asked for from the original plans have greatly improved the final layout upstairs and enabled us to create the dining-room on the ground floor.
 

It was a pleasure to see a team that worked so well together and made every effort to keep the disruption to your lives down to a minimum at all times, even during the period when you were removing the wall in the hall.
 

Many thanks for a job well done.”

If you have any queries or wish to make an appointment, please contact us:

Mobile: 07710 291187

Landline: 02392 719522

enquiries@copnorloftconversions.co.uk

 

Or use our contact form.

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